All US purchases are sent via FedEx Ground, UPS or USPS; 2-5 day delivery time.
For international shipments, I use UPS Ground International or USPS Priority Mail International. The amount you see at checkout is only an estimate and you may owe an additional amount before your purchase can be fulfilled. I will send you an email with an invoice for the additional International shipping charges if applicable.
OR you can email me with your postal code to get an exact shipping quote before purchasing.
If you are interested in picking up your work in person, use coupon code DMVPICKUP at checkout for free shipping and email me so we can work out a time for you to pick up your piece at the studio.
Every order is handled with care and I want you to be 100% satisfied with your purchase. If you are not satisfied with your order, I offer a full refund (minus shipping) within 7 days of receiving the artwork. You must return the piece in the same condition in which it was received and in the same packaging.
If you have any questions, please feel free to email shop@venusswong.com.